Return and Exchange Policy
At Moonstruck Nails, we prioritize hygiene and safety. Therefore, we do not offer exchanges or refunds. However, if you receive a defective product, we are committed to working with you to find the best solution.
Shipping and Delivery
Lost packages are a rare occurrence, but we understand your concerns. While Moonstruck Nails is not liable for lost packages, we will gladly assist you in tracking and resolving this issue should it arise.
Product Sizing
Ensuring a perfect fit is crucial for your satisfaction. Moonstruck Nails is not responsible for sizing issues, but we offer several ways to help you achieve the best fit. We recommend using our size guide and ordering a sample sizing kit to measure at home before making a purchase.
These policies reflect Moonstruck Nails' commitment to maintaining high hygiene standards, providing support for defective products and lost packages, and helping customers find the perfect fit for their press-on nails.